The Mental Health Commission is not a complaints body and therefore has no role in receiving complaints about services. Therefore, this Policy does not apply to complaints raised about service providers. Any complaints of this nature should go to the providers themselves. Please visit https://www.healthcomplaints.ie/ for information on how to make a complaint of this type. When operational, the Decision Support Service will have a role in receiving and managing complaints about decision supporters and people undertaking functions under the Assisted Decision Making (Capacity) Act 2015.