We are always happy to hear from you. You can get in touch with us in several ways, all of which are listed below. These options will help you decide where to send your query and help facilitate a faster response time.
Urgent Help and Support
If you or someone you know needs immediate help, please know that there is always someone out there who can help. Please follow the link below for more information on who you can contact, and where you can seek support and assistance.
Report a Concern
Find out how you can report a concern to the MHC about a mental health service.
Make a Complaint
Find out how you can make a complaint about a mental health service, either as a member of the public, or as a member of staff at a service we regulate through a protected disclosure. You can also find out how to make a complaint against the MHC.
Media
If you are a member of the media and have a query that you’d like us to deal with, please email media@mhcirl.ie.
Parliamentary Affairs
The work of our Parliamentary Affairs Division (PAD) includes responding to parliamentary questions, representations, joint committee business, and maintaining records. They can be reached at pad@mhcirl.ie.
Freedom of Information
Find you how you can make a Freedom of Information request. Before you do so, however, we would encourage you to explore our website for information and/or contact our media department.
Data Protection and Access Requests
You can contact our Data Protection Officer (dpfoi@mhcirl.ie) if you have questions about how the MHC uses your information, or if you are concerned about any issue related to your personal data read our Data Protection Statement.
Accounts
For queries on invoices or other financial matters, please email accountsdept@mhcirl.ie.
Protected Disclosures
For queries related to protected disclosures please visit the page Protected Disclosures | Mental Health Commission (mhcirl.ie)
Email: protecteddisclosures@mhcirl.ie
Telephone: 01 211 9787
Decision Support Service
For queries related to the Decision Support Service please visit the Decision Support Service website
Email: queries@decisionsupportservice.ie
Telephone: (01) 211 9750
Standards:
For queries related to Standards please email standards@mhcirl.ie
For general enquiries that don't relate to any of the above:
Telephone: 01 636 2400
Post: Mental Health Commission, Waterloo Exchange, Waterloo Road, Dublin 4, D04 E5W7
