Ethnic Minorities

The guidelines are structured around six themes. Each theme sets out the relevant standards from our Quality Framework and gives guidance on developing services that are culturally appropriate. The six themes are:

Theme 1: Respect for diverse beliefs and values

Services and staff should respect the beliefs and values of people from ethnic minority communities. They should deliver care and treatment in a way that respects those beliefs. Respectful, empathetic relationships are required between people using the mental health services and those providing them.

Theme 2: Communication and language supports

Services and staff should identify any communication and language help needed. They should provide information in accessible ways and interpretation services where necessary.

Theme 3: Access to mental health services

Services should make it easier for ethnic minority communities to access their services.

Theme 4: Family/advocate involvement and support

Services should give opportunities to families and advocates of people from ethnic minority communities to be involved and to support the patient. 

Theme 5: Mental health staff training

Staff should have suitable awareness, skill, experience and knowledge to care for people from ethnic minority communities.

Theme 6: Evaluation and review

Services  should be reviewed to ensure they are meeting the needs of people from ethnic minority communities. 

Download the guidelines at the link below;

Ethnic Minorities and Mental Health: Revised guidelines for mental health services and staff on working with people from ethnic minority communities’