Making a Complaint

To make a complaint about a mental health service, visit the webpage Community Healthcare Organisations Complaint Officers - HSE.ie

To make a complaint to the HSE visit the link Complaints and feedback - HSE.ie for information. 

To make a complaint about a public acute hospital visit the link Free, independent, patient advocacy service - Patient Advocacy Service. 

Making a complaint to the Ombudsman for Children Online Complaint | Ombudsman for Children.

To make a complaint about an independent or private service, contact the complaints department of the service directly. 

More information can be found at the link: Making a complaint about a health service (citizensinformation.ie)

Members of the public and service users who have a concern relating to the health, wellbeing or safety of a person receiving mental health services can report their concern to us. Please visit the link Reporting a Concern for more information.  

If you are a worker (defined broadly) and you have noticed a wrongdoing in a work context, you can make a protected disclosure to the Mental Health Commission. Please visit the link Protected Disclosures for more information. 

Disclaimer

The information above is a guide; it does not give a legal interpretation of legislation or its provisions, so please do not rely on it for advice. The Mental Health Commission can provide information but cannot advise you.