CIS stands for Comprehensive Information System. It is a web-based application which is accessed using a web browser. It is recommended that Google Chrome is used as your web browser to run the CIS system
Essential Information regarding New CIS Users and Existing CIS Users who require Updated Permissions
To request access to CIS for a proposed new user, the Registered Proprietor Nominee must complete a form which can be accessed at the link CIS User Authorisation Form (Version 18).
This form should also be used for existing CIS users who require their CIS permissions to be updated with all relevant permission and access to CIS stated again.
All requests for a CIS account must be authorised by the Registered Proprietor Nominee of the Approved Centre(s) or Outpatient Day and Community Services.
It is the responsibility of Registered Proprietor Nominees of Approved Centres and General Managers of Outpatient Day and Community Mental Health Services to ensure that User Authorisation Forms are correctly completed.
CIS is a secure system. For security reasons, access to CIS is strictly controlled by the Mental Health Commission.
Please note the following points -
- Forms that are not signed by the Registered Proprietor Nominee cannot be accepted.
- Previous versions of this form will not be accepted. The form linked to above is the current form and must be used.
- Handwritten forms will not be accepted. The form must be typed.
- All parts of the form must be completed as follows –
* Part 1 of the form must be completed. The role of the staff member in terms of CIS should be selected – Mental Health Act Administrator, Consultant Psychiatrist, Clinical Nurse Manager, etc. Their staff grade is not relevant.
* Part 2 of the form must have a box selected in each group. Please note that there is a separate group for Consultant Psychiatrists in relation to Quality and Safety Notifications.
* Part 3.a of the form must be completed.
* Part 3.b should be completed if the user requires CIS access to Day, Outpatient and Community Mental Health Services.
- As stated above, forms can only be signed by the Registered Proprietor Nominee of an Approved Centre or the General manager of an Outpatient Day and Community Mental Health Service.
Forms that are not filled out correctly will not be processed and will be returned to the sender.
Existing Users
Existing CIS users who need to change their CIS access should follow the above procedure and submit a User Authorisation Form with all of their required permissions, taking care to ensure the form is accurate and correctly completed.
Guidance documents on how to use CIS can be found on this page by scrolling down. For technical support, please contact the MHC by e-mailing cis@mhcirl.ie.
General CIS Guidance
The following guidance details
- how to activate a CIS account and
- how to reset a password to a CIS account in the event it is forgotten or lost.
- general information about how to understand and use CIS.
You can access the documents by clicking on the links below:
Activating your account and logging on for the first time
Forgotten password instructions
General navigation in CIS
Guidance on Submitting Quality and Safety Notifications in CIS
The following Guidance gives detailed direction on how the following Quality and Safety Notifications are to be submitted to the Commission. These Quality and Safety Notifications include -
Admissions, Discharges, Overcapacity and Bed Capacity
Please click on the link provided to access the guidance document.
- Admissions and Discharges of Children to Adult Units
- Admissions and Discharges to CAMHS Units
- Overcapacity
- Changes in Operational Bed Capacity
- Bed Occupancy in CAMHS Units
Restrictive Practices
Please click on the link provided to access the guidance document.
- Seclusion
- Physical Restraint
- Mechanical Restraint – Immediate Threat of Serious Harm to Self or Others (Pt 3)
- Mechanical Restraint – Enduring Risk of Serious Harm to Self or Others (Pt 4)
Other Notifications
Please click on the link provided to access the guidance document.
- Death Notifications
- ECT Notifications
- Serious Reportable Events
- Summary Incident Reports
Submission Requirements
Information on the timelines that are required to be followed regarding the submission of Quality and Safety Notifications can be found in this document: Guidance on Quality and Safety Notifications
Responding to Queries
The MHC may wish to query Quality and Safety Notifications that are submitted to it. Information on how to respond to queries can be found in the following guidance document which can be accessed through this link: Responding to CIS Queries.
Guidance on Registration Applications in CIS
This guidance provides information on making applications for registering an Approved Centre. Please click on the link below;
Completing an Application for Registration as an Approved Centre
Guidance on Inspection Reports in CIS
This guidance provides information on Inspection Reports. Please click on the link provided below;
Providing Comments on the draft Inspection report
Guidance on how to upload documents to CIS
This document provides a step by step guide on how to upload documentation to the inspection screens on CIS
Guidance on Corrective Preventative Action Plan (CAPA) in CIS
This guidance gives details on the creation and update of CAPAs following an inspection of an Approved Centre. please click on the links provided below;
Submitting A Corrective Preventative Action Plan
Submitting Update Reports on Corrective Action Plans
Guidance on CIS in relation to Mental Health Tribunals
The following guidance is for those CIS users who are involved in Mental Health Tribunals. Please click on the links provided below;
CIS Training for Mental Health Act Administrators
CIS Training for Tribunal Consultant Psychiatrists and Lay Members
CIS Training for Independent Consultant Psychiatrists
CIS Training for Tribunal Chairpersons
CIS Training for Patient Legal Representatives
