Public Consultation on Quality Framework for mental health services

The MHC, in partnership with the Royal College of Surgeons in Ireland (RCSI), is undertaking a review of the ‘Quality Framework for Mental Health Services in Ireland’, which was introduced and published in 2007.

The consultation is now closed and responses are being reviewed in full. Thank you to all those who contributed. Updates on the progress of the review will be posted here once available.


The ‘Quality Framework’ presents the national standards for all mental health services in Ireland. It is a key reference document for people who use, deliver and work in mental health services across the country.

The framework is applicable to all mental health services in the public, voluntary and independent sectors, including services for children and adolescents, adults, older persons, persons with an intellectual disability and a mental illness, while it is also applicable in forensic mental health services.

It applies equally to all mental health services irrespective of whether they are being delivered within the service user’s home; within community settings, both residential and non-residential; or within inpatient facilities.

We have launched a scoping consultation to give people an opportunity to identify key areas that they believe the framework should address; evidence that should be considered; and stakeholders who they believe should be consulted.

As part of this consultation, we want to hear from all stakeholders. We especially want to hear from service users, their friends and families, people working professionally in services, and the public.

We will carefully assess all feedback received and use it, along with other available evidence and information, to develop a draft revised quality framework. 

You can fill out the feedback form online by visiting the RCSI website Review of the Quality Framework for Mental Health Services in Ireland.

You can also download an editable pdf version of the form here

If you would like a hard copy of the feedback form posted to your address, please let us know by emailing, or by telephoning us on 01 636 2400.

The consultation is open now and will remain open for seven weeks. The consultation will close at 5pm on Monday, July 5th, 2021.


Please note that the MHC appreciates and recognises that a public consultation process can be difficult for some people. With that in mind, we would like to direct anyone in need of support to this page, which provides key links and contact details for services and organisations that offer immediate or urgent support, and to organisations that offer general and specialised ongoing support.


If you have an issue of concern about a particular service, you can report that concern to us. For more information, click here.

Future public consultations

Please note that the MHC will be carrying out further public consultations in 2021 on other key areas of mental health policy. A public consultation will commence later in the year on ‘The Rules Governing the use of Seclusion and Mechanical Means of Bodily Restraint’ and ‘the Code of Practice on the Use of Physical Restraint in Approved Centres’. Please follow us on social media and subscribe to our newsletter to find out when this consultation will commence.