The Quality Framework sets out the themes, standards and associated criteria considered essential for delivering quality and recovery-oriented mental health services in Ireland.
Following an extensive stakeholder consultation process and evidence review the Mental Health Commission (MHC)has published the National Quality Framework: Driving Excellence in Mental Health Services (2023).
The National Quality Framework is a key document which sets out the themes, standards and associated criteria considered essential for delivering high-quality and recovery-oriented mental healthcare in Ireland. Recognising the changes that have occurred in Irish society and in mental healthcare in recent years, the framework emphasises a rights-based and inclusive approach to service delivery. It provides clear guidance for service users, their families, advocates, service providers, and the public as to what to expect from a high-quality mental health service.
The framework is applicable to all mental health services including services for children and adolescents, adults, older persons, persons with an intellectual disability and a mental illness, and forensic mental health services. Newly established services and services that are preparing to meet regulatory requirements are encouraged to use and implement the framework as a means of embedding good practice and high standards.
To assist service providers, the MHC has produced a self-appraisal toolkit so that services can determine if they have attained the standards and criteria set out in the National Quality Framework and to establish a programme of continuous improvement. The self-appraisal toolkit is available in both paper and digitised, electronic format. The MHC recommends the use of the electronic format as it supports continuous improvement and enables service providers to have oversight of quality measures across multiple services under their control.
Appropriate governance and management arrangements are critically important to the successful implementation of any quality improvement programme. The MHC recommends that service providers carefully read the Quality Framework Implementation Guide before initiating self-appraisal activities.
The National Quality Framework: Driving Excellence in Mental Health Services
The National Quality Framework: Implementation Guide
The National Quality Framework: Consultation Report
RCSI Evidence Review of the Mental Health Commission Quality Framework
